everything's not lost.

hm, that day started well. not. turns out, i’m a prick.

here’s what happened:

• customer sent a mail with a question
• based on the evidence i knew the answer. still, i forwarded the mail to my co-worker to check it and answer it.
• my co-worker sent the mail to the customer, including me as a CC address.
• i was right and wrote a short message back “they asked that already 4 times now :)“
• i had clicked on “reply to all” and of course, the customer got the mail as well. how embarrasing.
• the customer replied with “well, a little confusion here and there should be allowed to everyone ?! greetings, sandy”

i want to die.