everything's not lost.

if there are two ways to do something – do it the hard way?

a customer said, that there was a problem with the delivery of an e-mail and that she got an error message (probably from the MAILER-DAEMON), so i asked her to forward that mail (she didn’t think of that before, nor did she tell me the recipient e-mail so I could check the logs on my own).

what i got was

• an e-mail with “here you go”
• the e-mail had an attachement
• the attachement was a pdf file
• the pdf file was the scan of the mail
• the scan was a OCR scan as well, so i could copy/paste*

uhm. works for me… but hey…. why not use the “forward” button in your mail-client? :)

reminds me of the times (yes, happened more than once!) when I asked for the screenshot of an error message and got either a scanned print OR a snapshot from a digital camera when someone made a picture of the screen. once someone used the flash for the photo and I couldn’t see the error message because of the reflection.

fun times, fun times.

* copy/paste was useless by the way since the print that has been scanned was scanned a little distorted so there was no use for that :)